Pickup Desk is an AI receptionist that answers every call, captures every lead, and texts your team about emergencies — twenty-four hours a day, seven days a week. Sounds human. Never sleeps.
The average HVAC company misses thousands of dollars in revenue every month — not because they don't have customers, but because nobody answers the phone.
Pick up your phone and call our AI. Pretend you have a broken AC. See how she handles it.
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You spend 15 minutes telling us your hours, services, pricing structure, technicians, and emergency rules. We handle the rest.
Within 24 hours, your AI receptionist is live on your existing phone number. Sounds like a real person. Trained on your business — not generic answers.
Every call answered. Every lead captured. Every emergency texted to your phone. You sleep, your business doesn't.
At HVAC pricing levels, the cost is typically recovered the first week — a single captured emergency call usually covers months of service.
Jamie introduces herself as a "virtual receptionist" — honest but not robotic. In testing, the voice quality is so good most callers never think to ask, and the few who do continue the call once she explains.
Yes — that's the default setup. Your team picks up first. Pickup Desk only takes the call if you don't answer in 4 rings, your line is busy, or it's after hours. You stay in control of every call you want to take.
You get an instant text message with the caller's name, phone number, the issue, and whether it's an emergency — within seconds of the call ending. A full transcript and recording also goes to your email. No need to log into a dashboard. You decide who to call back and when.
She's trained never to make up answers. For technical questions, she tells the caller, "Our technician is the right person for that — let me get you booked." For pricing she always defers to the technician. Every call gets logged so you can review.
About 15 minutes of your time on a kickoff call, then we do the rest. Your custom Jamie is live within 24 hours of that call, on your existing business phone number.
No. We forward your existing number through Pickup Desk. Your customers dial the same number they always have.
Pickup Desk runs on enterprise-grade cloud infrastructure with 99.9% uptime. If your office loses power, your phones still work — they're routed through us, not your office.
Yes — month-to-month, no contracts. The 14-day free trial is also fully refundable. We'd rather lose a customer than trap one.
Tell us about your HVAC company. We'll set up your custom AI receptionist, drop you a 14-day free trial, and have you live within 24 hours.