Built for HVAC & home services

Your phones never stop ringing.
Now they never go to voicemail either.

Pickup Desk is an AI receptionist that answers every call, captures every lead, and texts your team about emergencies — twenty-four hours a day, seven days a week. Sounds human. Never sleeps.

Live now · Setup in under 24 hours · Cancel anytime
INCOMING · 09:47 PM LIVE TRANSCRIPT
Hi, thanks for calling! This is Jamie, the virtual receptionist. How can I help you today?
My AC just stopped working and it's still 95 outside. My mom is 78, she's not feeling good.
Oh no, that sounds really uncomfortable — let's get you taken care of fast. Can I get your name and address?
John Smith, 1840 Camelback Road in Phoenix.
Got it. I'm flagging this as an emergency — a technician will call you back within 15 minutes.
⚑ EMERGENCY DETECTED SMS sent to owner

The average HVAC company misses thousands of dollars in revenue every month — not because they don't have customers, but because nobody answers the phone.

30%
Of inbound calls go unanswered at the average HVAC company.
$3,000+
Average value of a missed emergency repair, parts and labor combined.
$0
Of that revenue you can recover once a customer hangs up and calls a competitor.
— Watch a real call

Hear how Jamie handles a 9 PM emergency call.

"Most HVAC companies miss thirty percent of their calls. Here's mine."

— How it works

Three steps. That's it.

01  ONBOARD

We learn your business

You spend 15 minutes telling us your hours, services, pricing structure, technicians, and emergency rules. We handle the rest.

02  DEPLOY

We deploy your custom Jamie

Within 24 hours, your AI receptionist is live on your existing phone number. Sounds like a real person. Trained on your business — not generic answers.

03  EARN

You stop losing money

Every call answered. Every lead captured. Every emergency texted to your phone. You sleep, your business doesn't.

— Pricing

One flat fee.
No setup. No surprises.

Most HVAC companies recover the cost of Pickup Desk in the first week — usually from a single emergency call that would otherwise have gone to a competitor.

The math: One missed emergency call = ~$3,000 in lost revenue. Pickup Desk catches it for $497/month. You're profitable on day one.
PICKUP DESK / STANDARD
$497/month
Flat rate. Includes everything below. No setup fees.
  • 24/7 AI receptionist on your existing number
  • Emergency call detection & SMS to owner
  • Custom-trained on your services & pricing
  • Unlimited inbound calls
  • Bilingual support available (Spanish, more)
  • Cancel anytime, no long-term contract
Start your 14-day free trial →
— Common questions

Everything you wanted to ask before signing up.

Will my customers know they're talking to AI?

Jamie introduces herself as a "virtual receptionist" — honest but not robotic. In our pilots, fewer than 5% of callers asked, and those who did continued the call once she explained. The voice quality is so good most callers never think to ask.

What happens if Jamie can't answer something?

She's trained never to make up answers. For technical questions, she tells the caller, "Our technician is the right person for that — let me get you booked." For pricing she always defers to the technician. Every call gets logged so you can review.

How long does setup take?

About 15 minutes of your time on a kickoff call, then we do the rest. Your custom Jamie is live within 24 hours of that call, on your existing business phone number.

Do I have to change my phone number?

No. We forward your existing number through Pickup Desk. Your customers dial the same number they always have.

What if there's a power outage or internet issue?

Pickup Desk runs on enterprise-grade cloud infrastructure with 99.9% uptime. If your office loses power, your phones still work — they're routed through us, not your office.

Can I cancel if it's not working?

Yes — month-to-month, no contracts. The 14-day free trial is also fully refundable. We'd rather lose a customer than trap one.

— Get started

Stop missing calls. Start tomorrow.

Tell us about your HVAC company. We'll set up your custom AI receptionist, drop you a 14-day free trial, and have you live within 24 hours.

OR EMAIL US DIRECTLY
devin@pickupdesk.com