Built for the trades & home services

Your phones never stop ringing.
Now they never go to voicemail either.

Pickup Desk is an AI receptionist that answers every call, captures every lead, and texts your team about emergencies — twenty-four hours a day, seven days a week. Sounds human. Never sleeps.

Call the number above to talk to our AI · No signup needed
HVAC Plumbing Electrical Roofing Garage Doors Appliance Repair Pest Control + Your Trade
INCOMING · 09:47 PM LIVE TRANSCRIPT
Hi, thanks for calling! This is Jamie, the virtual receptionist. How can I help you today?
My AC just stopped working and it's still 95 outside. My mom is 78, she's not feeling good.
Oh no, that sounds really uncomfortable — let's get you taken care of fast. Can I get your name and address?
John Smith, 1840 Camelback Road in Phoenix.
Got it. I'm flagging this as an emergency — a technician will call you back within 15 minutes.
⚑ EMERGENCY DETECTED SMS sent to owner

The average home service business misses thousands of dollars in revenue every month — not because they don't have customers, but because nobody answers the phone.

30%
Of inbound calls go unanswered at the average home service business.
$3,000+
Average value of a missed emergency repair, parts and labor combined.
$0
Of that revenue you can recover once a customer hangs up and calls a competitor.
— Watch a real call

Hear how Jamie handles a 9 PM emergency call.

— Or skip the video

Try it yourself, right now.

Pick up your phone and call our AI. Pretend you have a broken AC. See how she handles it.

Call (480) 771-2648

Free demo line · Available 24/7 · Demo Jamie is trained for HVAC — yours gets trained on your trade

— How it works

Three steps. That's it.

01  ONBOARD

We learn your business

You spend 15 minutes telling us your hours, services, pricing structure, technicians, and emergency rules. We handle the rest.

02  DEPLOY

We deploy your custom Jamie

Within 24 hours, your AI receptionist is live on your existing phone number. Sounds like a real person. Trained on your business — not generic answers.

03  EARN

You stop losing money

Every call answered. Every lead captured. Every emergency texted to your phone. You sleep, your business doesn't.

— Pricing

Less than one missed job.
Either plan pays for itself.

No setup fees. No contracts. Free for 14 days on either plan. One recovered emergency call — typically $1,000 to $3,000 in the trades — covers months of service.

PICKUP DESK / CORE
$149/month
Every call answered. Every lead captured.
  • 24/7 AI receptionist on your existing number
  • Unlimited inbound calls
  • SMS summary after every call
  • Full transcripts to your email
  • Cancel anytime, no long-term contract
Start 14-day free trial →
PICKUP DESK / PRO
$199/month
Everything in Core — plus the alerts that make you money.
  • Everything in Core
  • Emergency detection & instant SMS alert to your phone
  • Custom-trained on your services, service area & rules
  • Call recordings & searchable call history
  • Weekly missed-revenue report
  • Priority support — same-day tweaks to your Jamie
Start 14-day free trial →
The math: one missed emergency call is $1,000–$3,000 walking straight to a competitor. Pro catches it for $199/month. You're profitable the first week.
— Common questions

Everything you wanted to ask before signing up.

Will my customers know they're talking to AI?

Jamie introduces herself as a "virtual receptionist" — honest but not robotic. In testing, the voice quality is so good most callers never think to ask, and the few who do continue the call once she explains.

Can I still answer calls myself when I'm available?

Yes — that's the default setup. Your team picks up first. Pickup Desk only takes the call if you don't answer in 4 rings, your line is busy, or it's after hours. You stay in control of every call you want to take.

How will I know when Jamie captures a call?

You get an instant text message with the caller's name, phone number, the issue, and whether it's an emergency — within seconds of the call ending. A full transcript and recording also goes to your email. No need to log into a dashboard. You decide who to call back and when.

What happens if Jamie can't answer something?

She's trained never to make up answers. For technical questions, she tells the caller, "Our technician is the right person for that — let me get you booked." For pricing she always defers to the technician. Every call gets logged so you can review.

How long does setup take?

About 15 minutes of your time on a kickoff call, then we do the rest. Your custom Jamie is live within 24 hours of that call, on your existing business phone number.

Do I have to change my phone number?

No. We forward your existing number through Pickup Desk. Your customers dial the same number they always have.

What if there's a power outage or internet issue?

Pickup Desk runs on enterprise-grade cloud infrastructure with 99.9% uptime. If your office loses power, your phones still work — they're routed through us, not your office.

Can I cancel if it's not working?

Yes — month-to-month, no contracts. The 14-day free trial is also fully refundable. We'd rather lose a customer than trap one.

— Get started

Stop missing calls. Start tomorrow.

Tell us about your business — HVAC, plumbing, electrical, roofing, or any trade. We'll set up your custom AI receptionist, drop you a 14-day free trial, and have you live within 24 hours.

OR EMAIL US DIRECTLY
devin@getpickupdesk.com